blablaType Refund Policy

2026-06-13

This page explains how to cancel a blablaType subscription and how to get your money back: for a Base or Premium subscription payment and for a file transcription balance top-up. We wrote these rules to be short and honest, with no hidden terms.

Payments are processed by our payment provider Lemon Squeezy (merchant of record), and refunds are issued through it. Free features (the trial period, the dictation web widget on the site, and the free first minutes of transcription) require no payment, so this policy does not apply to them.

Try before you pay

We set things up so you never have to pay blind. The desktop app gives you a 7-day trial with full functionality, and no bank card is required for it. File transcription includes free first minutes, and the dictation web widget on the site's home page is completely free.

So we expect that by the time you pay, you already understand how the product works and whether it suits you. This does not limit your refund rights described below.

Cancelling your subscription

You can cancel a Base or Premium subscription at any time. After cancellation, you keep access to the paid features until the end of the current paid period, and no further charges are made.

Cancellation by itself does not mean a refund of a payment that has already been charged. A refund is requested separately under the rules in the next section.

Refund of a subscription payment

You can request a refund of a subscription payment within 14 days of the charge, provided that the paid period has not been substantially used.

"Not substantially used" means that after the charge you did not use the paid features of the service, or used them only to a minor extent. We assess this based on the actual usage of your account during the paid period. If you actively used the service for a significant part of the period, no refund is provided for that period.

Refund of transcription balance

A transcription balance top-up can be refunded on request within 14 days of the top-up. The refund covers the unused remainder of that top-up.

Minutes already spent on processing files are not refundable: the service for them has actually been provided. If part of the top-up has been spent by the time of the request, only the remaining part is calculated for the refund.

What is not refundable

The following are not refundable: transcription minutes already spent on processing files; subscription payments where the paid period has been substantially used; payments for which the request was submitted more than 14 days after the charge or top-up.

If your situation is exceptional (for example, a technical failure on our side prevented you from using the paid service), write to us: we review such requests individually. Mandatory consumer protection laws of your country take priority if they give you more rights than this policy.

How to request a refund

Send an email to support@blablatype.app from the email address your account is registered to, or include that address in the email. Without a link to your account we will not be able to locate the payment.

In the email, specify exactly what you want refunded (a subscription payment or the remaining transcription balance) and the approximate date of the charge. If you have an order number or a receipt from the payment provider, attach them: this speeds up verification.

Timing and method of refund

We review requests within a reasonable time and communicate the decision by reply to the address the request came from.

An approved refund is issued to the same payment method used for the original payment, through the payment provider Lemon Squeezy. How long the money takes to arrive after approval depends on the payment provider and your bank.

Abuse of this policy

This refund policy is intended for honest use. Abuse is grounds for refusing a refund: for example, repeated cycles of paying, actively using the service, then requesting a refund; attempts to refund payments for services actually used; or providing false information.

If you have questions about this policy or about a specific payment, write to support@blablatype.app.